OUR STORY
Shopping for appliances and other home products can be overwhelming...so many brands, specs, new features! How do you know you're making the right choice, or getting the best deal? What is in-stock and available?
We set out to change the way people shop online, offering 300+ top-tier appliance brands at the most affordable prices, with the best service.
We dreamed of serving customers across the country—homeowners, business owners, architects & designers, builders & general contractors, real estate developers, government agencies, everyone! Fast-forward two decades and we merged with another respected industry leader, Goedekers, which expanded our warehouse and delivery network across the nation. The dream was coming true.
We've cracked the code of how to combine in-depth detail on the best brands, volume purchasing, and rebates with manufacturer discounts, sparing you from chasing down savings. Unlike most e-commerce businesses, we are known for well-trained customer service agents (humans, not robots!), available via email, chat or phone.
Because we've spent so much time at home, appliances are having a 'moment.'
Trust us!
When the pandemic struck and we were all cooking at home more, we knew that getting people the appliances they needed made their life a little easier. With the convenience of having everything delivered, buying appliances from a trusted e-commerce source seemed a logical next step, and our business soared. We were honored to make Newsweek's list of the "Best Online Shops" in 2020 and 2021, as they ranked the top 1,000 shops.
Because we've spent so much time at home, appliances are having a "moment." There's so much innovation and great design in the industry, and we want to help you connect to the right products at the right price, so you can love your home even more.
What our costumers says about us
I had a question about my order and called today. Santiago Di Santo was exceptionally professional, knowledgeable, friendly and helpful! The customer service at Scratch and Dent is wonderful. You can tell they value their customers highly.
Scratch and Dent is always my 1st stop...I have ordered many items over the years, always excellent service. Always beats the competition.
Bought from Scratch and Dent . There are so many beautiful appliances that you can choose.
We offer the best for you!
We offer you the best products that we have,because a happy client means so much for us!